ARTICLE
Kelly Novak, MS, CAVS, Director of Volunteer Programs at Nanticoke Health Services, has been awarded the credential of Certified Administrator of Volunteer Services (CAVS), by the Association for Health Care Volunteer Resource Professionals (AHVRP) of the American Hospital Association. CAVS is a national credential that distinguishes an individual as being among the elite in the field of volunteer management leaders in healthcare. To earn the CAVS designation, an individual must satisfy eligibility requirements that incorporate a blend of work experience and education, agree to adhere to Professional Standards of Conduct, and pass the CAVS examination. This rigorous, two-hour exam tests knowledge and competency required of a competent healthcare volunteer services manager in seven areas: Plan for strategic healthcare volunteer engagement; advocate for healthcare volunteer involvement; attract and onboard a healthcare volunteer workforce; prepare healthcare volunteer for their roles; document healthcare volunteer involvement; manage healthcare volunteer performance impact; and acknowledge, celebrate and sustain healthcare volunteer involvement. This credential is valid for three years. The CAVS credential is sponsored by the Association for Health Care Volunteer Resource Professionals (AHVRP), a professional membership group of the American Hospital Association. AHVRP provides education, recognition for personal and professional achievements, national networking as well as affiliation and collaboration with the American Hospital Association on public policy and advocacy issues related to healthcare volunteer services and retail operations. For more information about AHVRP, visit www.ahvrp.org. Nanticoke appreciates all of Kelly’s hard work and dedication to positively impacting our communities. Please join us in congratulating her notable achievement!